Home Author of the Management Classic, Positively Outrageous Service
The Company Store
Download an order form

Call for large quantity discounts.

Fax: 830-792-6666
Phone: 800-635-7524
Or 830-792-5555
Books
 Customer Service Trilogy (The first three books) $45.00
 ALL SIX BOOKS (Retail value $95.70) $70.00
ALL SEVEN BOOKS (Retail value $114.65)
Includes The Service Prescription
$85.00

Positively Outrageous Service Second Edition

» Learn More
$18.95

Why Service Stinks…And Exactly What to Do About It » Learn More

$18.95

When Customers Talk

» Learn More
$18.95

Borrowed Dreams…The Roughest,Toughest Jobs

» Learn More
$24.95

The Service Prescription : Healthcare the Way It Was Meant to Be!

» Learn More
$18.95

Pocket POS…Big Ideas for Delivering Positively Outrageous Service » Learn More

$6.95

Pocket Microbranding…Build Powerful Personal & Local Brands » Learn More

$6.95
CDs, DVDs, and Online Services
 Positively Outrageous Service (seminar CD – 1 hour) $9.95
MicroBranding (seminar CD – 1 hour)
$9.95
 Positively Outrageous Service (seminar DVD – 1 hour)  $39.95

Call for Personal Branding, Coaching, Teleseminar, and Webinar rates!

Home | Search | Terms of Use | Privacy Policy

All logos and trademarks in this site are property of their respective owner.
© T. Scott Gross & Co. Inc.  Site questions? comments? Please contact the webmaster
Powered by XHelpDesk | Website Management by DCS | Featured in Enono Business Directory